Frequently Asked Questions
Everything you need to know about Therapy Mallard and getting more out of therapy.
About Therapy Mallard
What is Therapy Mallard?
Therapy Mallard is a therapy companion app. It helps you record therapy sessions, get automatic transcriptions and smart insights, track goals, and reflect on your therapy journey between sessions. It complements your existing therapy — it does not replace your therapist.
Is Therapy Mallard a replacement for therapy?
No. Therapy Mallard is designed to work alongside professional therapy, not replace it. It helps you retain more from sessions, complete homework, and track progress — but it is not a therapeutic service and does not provide clinical advice.
Is my data private and secure?
Yes. All session recordings and transcriptions are encrypted in transit and at rest. We never sell your data to third parties. You can export or delete your data at any time from the app settings.
How much does Therapy Mallard cost?
Therapy Mallard has a free tier that includes 3 sessions per month, smart transcription and analysis, and up to 5 active goals. The Pro plan unlocks unlimited sessions, unlimited goals, theme analysis, emotion tracking, and priority support. Pro is available at $9.99/month, $79.99/year (save 33%), or a one-time $149.99 lifetime purchase.
What platforms is Therapy Mallard available on?
Therapy Mallard is available on iOS, Android, and the web. Your data syncs across all platforms.
Recording Sessions
Can I record my therapy sessions?
In many cases, yes — with your therapist's consent. Recording sessions allows you to revisit key moments, review insights, and track progress over time. Always discuss recording with your therapist before your first session.
How does the analysis work?
After recording a session, Therapy Mallard automatically transcribes the audio, then analyzes the transcript to extract key themes, emotions discussed, goals mentioned, and action items. You get a structured summary you can review and reflect on.
Is it normal to forget what I talked about in therapy?
Yes, very common. Emotional processing during sessions can interfere with memory consolidation. Research suggests people forget a significant portion of session content within 24 hours. This is exactly why recording and reviewing sessions is so valuable.
Between-Session Work
What is therapy reflection?
Therapy reflection is the intentional practice of reviewing and processing what you discussed in therapy. It includes recalling key insights, connecting them to your daily experiences, and considering how to apply what you've learned. Learn more in our complete guide to therapy reflection.
What is therapy homework?
Therapy homework refers to exercises or tasks your therapist assigns between sessions — thought records, journaling prompts, behavioral experiments, relaxation exercises, or real-world skill practice. Research shows homework completion is one of the strongest predictors of therapy success.
How much time should I spend on between-session work?
Even 10-15 minutes a few times a week makes a significant difference. Consistency matters more than duration. A brief daily check-in with your therapy goals is more valuable than one long session of reflection.
Why does therapy feel like it's not working?
Several factors can make therapy feel ineffective: not reflecting between sessions, not completing homework, lacking clear goals, or not being fully honest with your therapist. The most common reason is that insights from sessions aren't being reinforced through between-session engagement.